All items are shipped in plastic bags made from 100% recycled plastic. I wrap every order in colored tissue paper but I can't offer any other kind of gift wrapping or personalized messages at this time.

Most of my woven designs can be custom made in a wide range of color combos and textures. Just send me a convo and we will start working on your custom order. Please note that custom orders are not refundable.

You can return your items for any reason as long as you contact me within 14 days of delivery, but unless it arrived damaged or faulty in any way you will have to pay for the return shipping as well as the cost for shipping the item to you. Your order will be fully refunded within 72 hours of being received back to the return address upon inspection of the item for meeting the return criteria of new unworn, unaltered, as delivered condition. If the item does not meet those requirements upon receipt back and inspection, you agree upon returning the goods that any loss of value while in your possession and responsibility prior to receipt will result in a partial/non refund for loss of value and not being in resale condition.

I do not offer patterns or tutorials.

I only sell handwoven shawls, hoods, scarves and braided belts. All other clothing seen in photos are from my private wardrobe and are not for sale.

Very gently handwash separately in cold water using small amount of mild wool detergent. Soak for 1-2 min. Drain and add clean cold water. Repeat until water is soap free. Do not rub, wring or twist. Place the shawl on a dry towel to drain excess water. Let it air dry flat on a drying rack away from direct heat and sunlight. Do not tumble dry or iron. Wool items do not need to be washed as frequently as other clothing, airing is usually enough to freshen up your shawl. When not in use, store rolled up or on a hanger, not folded, and away from direct sunlight.